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Careers - Customer Service Advisor

January 2012: Full time and part time vacancies

Job Title: Customer Service Advisor

Based in Datchet and operating 24/7, 365, ComXo is an innovative company offering leading edge telephony solutions and employing talented people who aim to be the very best.

We are currently looking for self-motivated inbound customer service advisers with the right 'can do' personality to join our busy and friendly team. You should have a clear and professional telephone voice and direct experience of providing excellent customer service.

A range of full and part time positions are available, covering evenings, nights and weekend shifts. Please state your preferred hours.

Contract: Permanent

Working Hours: A range of full and part time positions are available over a 24/7 basis

Salary Range: £14,000 - £18,000 per annum (Pro rata)

Location: Datchet, Berkshire

How to apply: You can apply for this job by sending a CV and written application, detailing the hours of work that you are interested in, to Mrs Natasha Morris at ComXo Limited, 18 Horton Road, Datchet, SL3 9ER, or send an e-mail to jobs@ComXo.com.

Careers - Evening / Night shift Team Leader

January 2012: Full time vacancy

Job Title: Evening / Night shift Team Leader

We are currently looking for self-motivated, professional, customer service Team Leader with the right personality to join our busy and friendly team.

The ideal candidate must:

  • Have a proven track record of managing a Customer Service team within a Contact Centre
  • Be dynamic with strong leadership and motivational skills
  • Be enthusiastic and have a pro-active, innovative approach to getting things done
  • Have a passion for providing a high standard of Customer Service
  • Be a team player with the ability to remain calm during busy periods
  • Be able to work well under pressure to meet challenging deadlines and achieve agreed targets
  • Have the ability to use your initiative, prioritise workloads and make effective decisions
  • Have energy, drive and enthusiasm as well as a pro-active approach to getting things done
  • Have excellent interpersonal and relationship building skills
  • Have strong organisational skills and ability to demonstrate ownership
  • Be able to adopt a flexible approach to your shift pattern to enable full support of your team and the Business

Contract: Permanent

Working Hours: 4 week rolling shift pattern

Salary Range: £25,000 - £27,000 per annum (Pro rata)

Location: Datchet, Berkshire

How to apply: Please send your CV with a covering letter to Natasha.morris@comxo.com