How To Create Great Client Experiences

Giving your clients the best experience in your industry means gaining the upper hand and having repeat, happy customers. But even if the desire to craft a better customer experience is there, the question of how to do it often remains.

What's Covered?

In this video, Andrew Try, Managing Director of ComXo covers the following key issues:

Growing importance of Customer Experience

Importance of human interaction at first encounter

Determining the difference between valuable calls and other calls

How high value calls can't access the correct contacts

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