Our highly trained and experienced switchboard operators use our sophisticated technology to give your clients an exceptional experience with a ‘first call resolution’, whenever you need us to manage your calls.
Our professional, multilingual team are based in Windsor and are dedicated to confidently handling your calls at any time, from anywhere in the world.
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Reimagine your client experience with our bespoke solutions
Talk to our specialist team about the right solution for your business
What our clients say
You are brilliant at providing switchboard services. You know exactly what to say to our clients. It sits as an example of a 5* service.
We start all our partnerships with an audit and discovery process, to really get to know your business, your challenges and the opportunities to streamline and improve your switchboard experience.
Our Customer Success team streamlines the processes and call-handling scenarios to outline a consistent, high quality client experience tailored to your individual organisation considerations.
Our advanced technology is tailored to deliver your call handling requirements and generate specific data insights and reporting to support ongoing excellence.
Your selected Virtual Personal Assistants are trained on your organisation, culture and processes, before going live and managing your switchboard experience seamlessly and professionally.