Workplace Helplines

Give your team secure access to vital information 24/7 with our dynamic workplace helplines

Our Workplace Helpline solutions

Our dynamic Workplace Helplines give your employees secure access to company facilities support, with our expert Virtual Assistants on hand 24/7 for any support they need to thrive in an agile working environment.

Our combination of advanced technology and experienced Virtual Personal Assistants provides employees with a streamlined, simple and efficient internal solution for access to company information and facilities support and help whenever and wherever they need it.

In today’s hybrid workplace, HR, IT or Health & Safety issues can be reported and resolved seamlessly, improving your employee confidence and engagement whilst increasing productivity regardless of being in the office or working from home.

reimagine your employee helplines with our bespoke solutions

Talk to our specialist team about the right solution for your business
Features
VPA
Hand-picked team of dedicated Virtual Personal Assistants
ON THE GO
Integration with our Business services Mobile App
Multilingual
Skilled Multi-lingual support
INSIGHT
Management information and insights
Technology
Secure and resilient technology
INTEGRATION
Integration with third party facilities technology
Ticket management
Full ticket lifecycle management
On Demand
Business CONCIERGE Support available 24/7-365

What our clients say

Top Legal Firm
Facilities Manager

Partnering with ComXo meets our three main objectives: to provide a quality service, save space and reduce our staffing costs.

How it works

We will take you through an audit and discovery process, to really get to know your business, your challenges and the opportunities to streamline and improve your internal helpline experience.

Our Customer Success team streamlines the processes, identifying and removing friction, to enable higher productivity for your employees in accessing services.

Our advanced technology is tailored to capture and curate a knowledge base and workflows, that generate specific data insights and reporting to support ongoing excellence.

Your selected Virtual Personal Assistants are trained on your organisation, culture and processes, before going live and managing your helpline seamlessly and professionally.

Benefits

Reduce Costs

Streamline your facilities and on-site resources to meet the needs of a hybrid workplace, with efficient integrated processes.

Data Insights

In-depth data insights pinpoint persistent issues for resolution, and identity opportunities for longer term business improvement and decision making.

Boost Employee Wellbeing

Give your employees confidence to return to the office safely, or work from home efficiently and effectively with a great experience that makes them feel valued.

How can we help?

Provide us with a few details and we’ll get right back in touch.